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Call Your Healthcare Provider Regarding COVID-10 Symptoms

Canton, NY— If you test positive for COVID-19 and are symptomatic, please contact your healthcare provider to discuss potential treatment options and next steps. Treatment may be available for older adults and those who are at high risk of getting very sick from COVID-19.


If you have a fever, cough, or other symptoms, you may have COVID-19. Most people have a mild illness and are able to recover at home. However, if your symptoms worsen, please call your healthcare provider right away.


If you are sick, remember to:

  • Stay home
  • Get tested
  • Isolate away from others
  • Monitor your symptoms
  • Cover your coughs and sneezes
  • Wash your hands often
  • Clean and disinfect your home


Call your healthcare provider to determine if you are eligible for treatment, even if your symptoms are mild. Do not delay, treatment must be started within the first few days to be effective.


Please be aware that after June 30th, 2022, the St. Lawrence County Public Health Department will no longer be contacting individuals who test positive for COVID-19. Those who test positive with a lab-confirmed test will still be notified of their result by the place where they were tested, but they will no longer receive a phone call from a St. Lawrence County Public Health or New York State case investigator. The New York State Department of Health (NYSDOH) ended its’ COVID-19 virtual contact tracing and case investigation (VCC) program on Friday, April 29th. Please continue to report positive home test results to the St. Lawrence County Public Health Department (SLCPHD) using the online form found on our website If you are unable to access the online form, please call the department during business hours, Monday – Friday, 8am – 4pm, and we will assist you.


Follow New York State’s isolation and quarantine guidelines, which can be found on their website:


If have questions regarding COVID-19, isolation or quarantine, please call the St. Lawrence County Public Health Department at 315-386-2325.