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Information Technology

The St. Lawrence County Department of Information Technology is responsible for all aspects of the County's information management needs. 

IT provides:

Technology and Infrastructure Support Services:

  • Computing server support
  • Voice and data network support
  • PC support: desktop, laptop, tablet
  • Mobile device support
  • Information security and compliance

Application Services:

  • Reporting, Support

Administration and Customer Support Services:

  • Budget, direction, policy
  • Help desk and operations management

Information Technology Mission/Purpose

The St. Lawrence County Information Technology Department will provide the highest quality technology-based services, in the most cost-effective manner, to facilitate the County mission as it applies to the serving of constituents and the Departments providing those services.

To meet this mission, we will:

  • Provide and facilitate effective technology support for audio/visual, computer, multimedia, voice, video, and web-based applications and services to all locations of County departments.
  • Promote and facilitate the effective integration of technology into the basic mission of the County through planning, programming, training, consulting, and other support activities.
  • Develop, enhance, and manage the County’s enterprise networks to provide high speed, secure, transparent, and highly functional connectivity among all information resources.
  • Develop and maintain highly effective, reliable, secure, and innovative information systems to support operational, administrative and financial functions.
  • Facilitate the collection, storage, security and integrity of electronic data while ensuring appropriate access.
  • Promote new uses of information technology within the institution through the support for exploratory and innovative applications.
  • Provide leadership for effective strategic and tactical planning in the use of technology.
  • Provide fast & reliable access to all information systems.